A collection of custom merch that may or may not have been made by a merch company that has gone out of business.

What To Do When Your Merch Supplier Goes Out Of Business

Don't panic, we're not going anywhere!

We're still providing thousands of clients with high-quality merch using our complimentary design service.

But many merch companies are struggling during the ongoing economic crisis, and sadly, some are even going out of business. When a merch supplier goes out of business, it can disrupt your operations. This situation can lead to delays and inventory shortages, ultimately resulting in lost consumer trust.

It's crucial to act swiftly to minimise the impact, and finding a new supplier is vital for recovery.

Here's what you should do if your merch manufacturer has gone bust.

A collection of hiking and walking custom embroidered patches

Assess the Immediate Impact on Your Business

Start by evaluating the current inventory levels. Determine which products are critical to your operations, which helps in prioritising restocking efforts.

Understand how the supplier's closure affects your supply chain. Assess the likely delays and customer impact. Knowing this helps in managing customer expectations.

Create a short list of urgent actions needed. Some possible actions include:

Identifying products in short supply.
Notify your whole team about potential delays.
Reviewing alternative supply options.
Learn about their lead times.

This proactive approach safeguards your business during transitions.

A selection of custom made socks we made for our clients.

Communicate With Customers and Stakeholders

Inform customers about potential delays and changes. Transparency helps in maintaining trust. Use clear, concise messages to convey impacts and expected timelines, keeping everyone aligned. Consider using these communication strategies:

Send regular email updates.
Provide estimated delivery adjustments.
Offer customer service support for enquiries.

Effective communication minimises dissatisfaction and ensures that customers and stakeholders remain informed and engaged.

A collection of custom keyrings placed next to each other in size order.

Find and Evaluate New Merch Suppliers

Begin by researching potential suppliers in your industry. Online directories and trade fairs are excellent resources. Start building a list of viable options.

Analyse each supplier's reliability and reputation. Seek feedback from current clients when possible to provide insight into their performance and dependability.

Product quality and variety
Pricing and payment terms
Delivery capabilities and timelines

Thorough evaluation ensures that new partnerships are sound. Select suppliers that align with your business needs and values. A strategic approach helps maintain product sourcing without compromising on quality.

Of course, you could cut right to the chase and use Made by Cooper for all your custom merch needs. We're not going out of business; we produce the highest-quality merch for global brands like Amazon, Netflix, McLaren Formula 1 Team, Adidas, Nike, and LEGO, to name just a few. Our free design service and expert yet friendly sales team make sure the ordering process, design, and delivery of your merch is completely painless.

You don't have to take our word for it; check out our 4000+ 5-Star reviews from satisfied customers.

Three sheets of custom temporary tattoos.

Has Print Inc Closed Down?

Yes, unfortunately, they have, and their website is no longer accessible.

We take no pleasure in seeing rival companies go under, but it's an unfortunate part of business, and their former customers who relied on them for merchandise still need to fulfil their orders.

If you were a Print Inc client and are now in urgent need of pins, patches, caps, socks, keyrings, etc, send us a message.

We'll help you get your orders back on track and prevent future crises.

Made by Cooper

8 August 2025