Made by Cooper will send a digital artwork proof which is an on-screen representation of what your product will look like when produced, prior to beginning production.
The digital artwork proof supersedes all prior verbal, written, or other communication of any form.
Due to variations in computer monitors, Made by Cooper cannot guarantee the complete accuracy of colours seen on-screen on our website or on any digital proof created for the customer. To achieve the best possible on-screen representation of colours, we use the PANTONE® Matching System to produce the digital artwork proof. The on-screen representation of the Pantone colours, in general, are close to the final product. We are not liable or responsible if the customer's computer monitor is faulty or improperly configured and does not display colours correctly.
We will send an artwork approval via email for majority of custom orders. Please make sure the artwork is what you want. Position and angle of the visual is how we will make the item as close as possble. This returned approval confirms the accuracy of the artwork and assures that your order will print as you requested. Delay in returning artwork approval will affect the scheduled delivery date.
No order may be modified, cancelled, or returned once the final proof has been approved and production has begun.
Termination of the order by the client will result in a design charge for the work undertaken by Made by Cooper up until the time of termination as outline in the Terms of Supply caluse 12 e.
Embroidered or Woven Patches: In the case of Embroidered or Woven Patches it is recommended that Pantone colours are provided so that the closest matching thread & twill colour can be chosen for your order. However, it should be noted that it is not always possible to match the thread/twill colour to Pantone colours provided.
Glitter: Adding Glitter to a colour will alter the appearance of the enamel, meaning it will look slightly different to any matched Pantone colour. If you have glitter on soft enamel without epoxy coating them then glitter may appear in other colours so to no covering, if you'd like expoy then please ask but will be added to whole of the badge not just the glitter area.
Hard Enamel: The hard enamel process involves a high level of polishing, meaning lines on products may be thicker and thinner in reality than they appear on a visual.
Platings: The colours we use to indicate the platings of badges are for reference only, and will be replaced with the chosen plating in production, meaning they may differ from what can be seen on a computer screen. Unless specified, we do not match the colour of platings. When metallic plating is used, the finish will naturally be metallic and reflective, appearing slightly different in different lights.
Black Nickel plating is the darkest plating we have for hard enamel, and is closer to dark grey in colour. As it is a reflective material, in direct light it can appear closer to nickel (silver) in colour. Link here for video showing black nickel.
Glow in the Dark: The glow in the dark effect can be used on any enamel colour, but for best results we recommend using lighter colours as these will appear brighter.
Cut outs/Holes: Cut outs within products are indicated by an ‘X’ on our visuals, and will be stated in the key. If the ‘X’ is not on the design or the key, the colour will be as shown in the key, and produced using enamel.
Printed cards: For backing cards, we do not spot colour match. Instead we print CMYK as close as possible to the artwork supplied. Please note that colours may differ slightly from monitor to print. If you supply your artwork in RGB the final print will differ in colour.
Backing Cards: Positioning of the badges on backing cards are as close as possible, we do not gurantee the positioning 100% as these are hand packed and can be different from supplied visual, we will always try to be as close as possible.